with Michael Wilson, Founder - Processology
Just as there’s always a reason for everything that’s happening, there’s also a process for everything that we do. In business, the effectiveness and efficiency of a process can mean the difference between a six-digit company and a seven-digit company. The Founder of Processology, Michael Wilson, joins Susan Tatum to explain the impact and importance of being able to untangle your process in the correct places. Michael discusses the critical role of making a predictable process in scaling and maintaining a smooth operation. He also goes back to the basics, which is communication and talks about why and how it’s still a big factor even with today’s technology-driven environment.